NOW IN THIS PLACE WE WILL TEACH YOU HOW TO FORMAT YOUR SMART PHONE IN TWO METHOD
DID YOU KNOW YOU CAN DO IT BY YOU SELF IN WITH OUT COMPUTER OR ANY SOFTWARE NOW LET START GO TO Settings menu
step one look for Backup & reset
step two click Factory data reset
step three it will ask you to put your phone password
step four click Erase everything
step five is that you wait for the phone to reboot
and it will be ok
SECOND METHOD
STEP ONE Turn your phone off.
STEP THREE Hold the Volume down button, and while doing so, also hold the Power button until the phone turns on.
STEP FOUR You'll see the word Start, then you should press Volume down until Recovery mode is highlighted.
STEP FIVE Now press the Power button to start recovery mode. You should see an Android robot now.
STEP SIX Once you're in Recovery mode, press and hold the Power button, and while doing so, press the Volume up button once, then let go of the
STEP SEVEN Power button.
STEP EIGHT Press Volume down until Wipe data/factory reset is highlighted, then press the Power button to select it.
Once that's done, press the Power button to select Reboot system now.
Then, you can restore your phone's data.
Have you tried doing a soft or hard reset of your Android phone? Let us know how it went in the comments.